Whether you are a small, one-person show or a company that consists of several hundred people, your steel detailing business has a structure. What is a good structure for your steel detailing company?
Steel detailing solopreneurs wear a lot of hats, making decisions about sales, operations and finances all the time — sometimes without even realizing it. If you are part of a larger company, you may operate in one, specialized area without realizing the other roles in the company.
Growing Pains: Steel Detailing Strategies for Sustainable Growth
X Steel Detailing has been fortunate to grow from small to mid-sized in the course of a few years. Many times, we have been forced to wrestle with the question of the best structure to best leverage our team members' skills while best serving our clients.
There have been times when we thought we had gotten our structure right only to discover that it was time to make a change. The decision of structure depends on the team members you have and how you operate. Having a good structure is no different than getting your column line locations right. If that is off, everything else will be, too!
'The X Steel Way': A Structure that Pivots Our Strengths
At X Steel Detailing, we love Entrepreneurial Operating System (EOS) — which aims to get everyone in your team on the same page through discipline, focus and accountability. It informs the way we operate and how we have structured our team. We have iterated on the structure a few times.
Our current structure consists of three main departments:
SME - Sales Marketing & Estimating
Ops - Operations or Production, and
FAHR - Finance, Admin and HR.
Each department has a lead and is responsible for the various seats in their department. For a more detailed breakdown of our structure, see the graphic below.
Your structure can be as simple or complex as you need it to be, just make sure that you clearly define the seats and what responsibilities each of those seats will be held accountable for.
For more information, read about the Accountability Chart in EOS.
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